Queen City Kitchens Charlotte
Imported Stone Countertops
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CUSTOMER COMMENTS

"Wonderful company! Jeff and Teri run a tight ship, very customer focused. The phone was answered, emails returned and the time was take to make me feel very comfortable. Jeff very patiently let me lay out my slab to insure that I got the granite swirls and colors exactly where I wanted them in my kitchen. The installers were good guys - neat and polite - again, double checking at key points to insure I was happy. I have had a number of contractors in my house for a remodel and in additional to all the positive customer feedback on Angie's List, I found that local contractors know this team and really like to work with this team as well." – Janet & Dan P.

imported stone

"We did get additional estimates from other companies but they were a good bit higher. We returned to Imported Stone and they put us in contact with granite distributors in our area so we could make a final granite choice. We chose our pattern and Imported Stone gave us a final quote that only changed because of our granite choice. Imported Stone came out to make a template of our kitchen countertop. We returned to Imported Stone when the template was ready to discuss placement on our slab of granite. Imported Stone installed our countertops promptly and did great job. The workers were knowledgeable, personable and did a great job. They carefully removed our old countertops and there was no damage to our cabinets. I highly recommend Imported Stone to anyone wanting new kitchen countertops. Sales staff followed up just prior to and after completion to be sure we were satisfied. A GREAT company." – Peter S.

imported stone

"Each piece fit perfectly, as expected. They ran into one problem - the cabinets on which the seam occurred were uneven in height, and they worked about an hour to exactly level the two stone slabs, secure them, and patch the seam. The seam was done so well in quality and color that we had to go looking for it to find it - perfection! They finished by thoroughly cleaning all of the granite, then sealing and polishing it for a beautiful finish." – Louise & John Z.

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"All of the employees were obviously proud of their quality work and reputation, and they would settle for nothing less than perfect. They were courteous and polite, worked quietly, asked appropriate questions, answered all of our questions, and cleaned up after themselves when finished. The next day we received a follow-up call form the owner to make sure we were satisfied. We would go nowhere else to have stone work done, and we recommend Imported Stone with the assurance that their work will be perfect." – Michael J.

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"Everyone at this business is wonderful to work with, from first stepping into the showroom and meeting with Noel, through follow-up after the install. The templating and fabricating were flawless. Jeff was always responsive in following up with any questions I had. I would highly recommend them to anyone." – Megan &
David J.

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"Their approach is very comprehensive and consumer friendly. We had many questions, and they explained everything in detail. They did not try to up-sell anything, and were flexible as to using their plumber for the new sink (which we did) and their tile person (which we didn't because we had someone we had used before). We ended up making three trips to their showroom and were always helped immediately with great courtesy. They were always available by phone. Their selection of granite and other stones is limitless. They had us collaborate and approve the layout of our counters on the granite slab, so the seams would join sections with the same color and pattern. And we could avoid any pattern in the granite that we didn't particularly like. All three of the folks in the office were very experienced in this business and can answer any question. We had total confidence in them. Every appointment was fulfilled exactly on time. The person who did the layout and the installers told us what they were doing and gave us options for how to deal with any questions. Example: our cabinets were not quite level and we talked through various options to resolve it." – April & Paul M.

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"Naturally we had proposals from other firms. We felt Imported Stone gave us "Mercedes" level product and service without paying any more than other firms." – Cathy & Benjamin H.

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"The folks at Imported Stone are wonderful to work with. They were friendly, returned phone calls promptly, and delivered on everything they promised. We had an issue with our original cabinet company and it took much longer than expected before we were ready for our granite. Several people from Imported Stone called to check on our progress during this time. When we were finally ready for the template to be created and stone to be cut, they were on time and professional. Jeff, the manager, was even able to have our granite ready to install in 3 days because he was aware of the issues we had with our previous cabinet company and how long we had been waiting on cabinet delivery. The gentleman who they had out to tile our backsplash was very professional and took great pride in his work. He was a hard worker and master craftsman. Every person we spoke with or worked with did a fantastic job. I will recommend them to anyone needing granite and will use them again in the future. Thank you, Imported Stone, for quality work and excellent customer service." – Cameron & Ben S.

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"Imported Stone did a solid professional job from first contact to the finished product. They helped us select the material best suited for our kitchen and our design preferences. They were punctual in getting the work started and finised in a timely manner. The workmanship was excellent and we are pleased with the finished product. The staff was easy to work with and we would recommend them to anyone wanting granite countertops reasonably priced and professionally installed." – Rose H.

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